Privacy Policy

Introduction

At Watts Safety Installs ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Call us for services or quotes
• Schedule appointments
• Sign up for our newsletter or promotions

This information may include:

• Name and contact details (email, phone number, address)
• Service preferences and requirements
• Property information relevant to our services
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Responding to your inquiries and providing customer support
• Scheduling and performing services at your property
• Sending you important updates about your service appointments
• Processing payments and sending invoices
• Sending promotional communications (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) technology to encrypt data transmission
• Regular security assessments and updates
• Limited access to personal information to authorized personnel only
• Secure storage of physical and digital records

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

We use Google Analytics to collect information about how visitors use our website. This helps us improve our site and services. Google Analytics uses cookies to track this information. For more information about how Google uses data, please visit Google's Privacy & Terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.